Google Ads

View-Through Window

Also called VTC window

The period after an unclicked ad impression in which a later conversion can still be credited to it.

Quick facts: View-Through Window

Category
Google Ads
Also called
VTC window
Level
Advanced
Affects
Reported conversions, upper-funnel budget decisions, attribution comparisons
Where to see it
Google Ads (conversion action settings: view-through conversion window)
In this article4
  1. How the view-through window works
  2. Why the view-through window matters
  3. Common mistakes with the view-through window
  4. How to act on it

How the view-through window works

Someone is served your display or video ad. They do not click. Days later they search your name, land on the site and enquire. The view-through window is the setting that decides whether that enquiry is credited to the impression they saw, and it is defined per conversion action, separately from the click-through window.

Credit is only given when there was no ad click to attribute the conversion to, so a view-through conversion never competes with a click. Google reports these in their own column rather than folding them into the standard Conversions figure, which is a sensible piece of design: it keeps a soft signal visually separate from a hard one. The setting itself is a choice, and the longer you make it, the more conversions the ad will appear to have influenced.

Why the view-through window matters

It is the main reason upper-funnel campaigns look either worthless or brilliant depending on who configured the account. Awareness activity genuinely does produce demand that arrives later through search or direct traffic, and a click-only view of the world misses all of it. Equally, a generous window will credit an impression for a purchase that was always going to happen, which makes a weak campaign look indispensable.

The window also has to fit the buying cycle. A restaurant booking and a hospital procedure are decided on completely different timescales, and a window that suits one distorts the other. Setting it deliberately, rather than accepting whatever the account came with, is what makes view-through conversions worth reading at all.

Common mistakes with the view-through window

Extending it to rescue a campaign’s numbers is the worst one. Nothing about the campaign changes; only the accounting does. If a report improves after a window change, that is a bookkeeping event and should be labelled as one.

Adding view-through conversions to click conversions and presenting the total as results is the second, and it quietly overstates what the advertising did. The third is comparing windows across platforms. Meta and Google express these settings differently and count viewability differently, so a like-for-like comparison is not available, and browser restrictions on cross-site data mean impression-based credit is patchier than it used to be everywhere.

How to act on it

Set the window to something close to your real decision period, record the value, and leave it alone long enough to compare periods honestly. Report view-through conversions in their own line, never merged with clicked ones, so an owner can see exactly what is being claimed.

If a video or display campaign appears to depend entirely on view-through credit, test the claim rather than arguing about it: pause the campaign for a defined period and watch whether search and direct enquiries fall. That is a blunt test, but it answers the only question that matters, which is whether the impressions caused anything. Where budgets are small, as they often are in Nepal, that answer is worth more than any attribution setting.

Do and do not

Do

  • Match the window to your real decision period
  • Report view-through conversions on their own line
  • Test influence by pausing, not by widening the window

Do not

  • Lengthen the window to improve a disappointing report
  • Add view-through and clicked conversions into one total
  • Compare view-through figures across advertising platforms

Questions people ask about this

Are view-through conversions included in my Conversions column?

Google Ads reports them separately rather than adding them to the standard Conversions column, so your headline cost per conversion is based on clicked conversions. That separation is useful and worth preserving in your own reporting too, because impression-based credit is a softer signal and mixing the two makes a campaign look stronger than the evidence supports.

What length should I choose for a view-through window?

Match it to how long people actually take to decide. A quick, low-cost purchase justifies a short window; a considered service with several conversations justifies a longer one. Choose it once from what you know about your customers, write down the reason, and resist changing it when a report looks disappointing.

Why do view-through conversions vary so much between platforms?

Each platform defines a countable impression differently, applies its own viewability rules, and offers different window settings. Browser and device restrictions on cross-site data also affect them unevenly. The result is that the figures are not comparable, so judge each platform against its own trend and against total enquiries rather than against each other.

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