Meta Ads

Hold Rate

Also called ThruPlay rate, retention rate

The share of people who stayed past the opening of a video ad and then kept watching to a ThruPlay.

Quick facts: Hold Rate

Category
Meta Ads
Also called
ThruPlay rate, retention rate
Level
Intermediate
Affects
Video editing decisions, creative testing, cost per result
Where to see it
Meta Ads Manager (custom metric from ThruPlays and three-second video plays, video retention chart)
In this article4
  1. How hold rate is calculated
  2. Why hold rate matters
  3. Where hold rate goes wrong
  4. How to act on it

How hold rate is calculated

Divide ThruPlays by three-second video plays. A ThruPlay is counted when someone watches a video to the end, or for at least fifteen seconds if the video is longer than that. So hold rate takes only the people who did not scroll straight past and asks how many of them stayed with it.

Like hook rate, this is a column you build rather than one Meta hands you. Set it up as a custom metric in Ads Manager so the formula is fixed and everyone reading the report is using the same one. The denominator is the important choice: using impressions instead of three-second plays turns it into a completely different measurement.

Why hold rate matters

It isolates the middle of the video, which is the part that carries the argument. Hook rate tells you whether the opening stopped anyone; hold rate tells you whether what followed was worth stopping for. Between them they turn a vague complaint about creative into a specific brief for the editor.

It also protects you from a false win. An opening built purely to arrest attention will lift hook rate on its own, and the damage only shows up here, as people who stopped for the first frames leave as soon as they see what the video is actually about.

Where hold rate goes wrong

The first problem is comparing it across video lengths. The fifteen-second rule means a short video reaches a ThruPlay by being finished, while a long one has to survive a fixed stretch of time. Those are different tests, and the shorter video will usually look stronger for reasons that have nothing to do with the creative.

The second is reading it without volume. When only a handful of people got past three seconds, the ratio swings wildly and tells you nothing. Let the ad accumulate delivery before you act on the figure.

The third is treating a strong hold rate as proof of a good ad. Plenty of videos hold attention and sell nothing, particularly explainer-style creative that satisfies curiosity instead of prompting an action. Keep cost per result in the same view.

How to act on it

Find the moment people leave rather than guessing. Meta’s video retention chart shows where the audience drops away, and the shape usually points at one cause: a slow section after the opening, a shift in pace or presenter, a long stretch before the offer appears, or a video that has simply said everything it has to say and keeps going.

Then edit for that. Move the strongest proof earlier, cut the setup, keep captions running so a muted viewer can follow, and end shortly after the call to action rather than trailing off. Test the recut against the original and compare hold rate, average watch time and cost per result together — a recut that improves all three is a real improvement, and one that improves only the ratio is not. The wider approach to building and rotating these variations sits with Meta video advertising.

Do and do not

Do

  • Build it as a custom metric with a fixed denominator
  • Use the retention chart to find the exact drop-off point
  • Compare only videos of a similar length

Do not

  • Act on the ratio before the ad has real delivery
  • Assume a high hold rate means the ad sells
  • Read it without hook rate beside it

Questions people ask about this

What is the difference between hook rate and hold rate?

Hook rate measures the opening: how many of the people who saw the ad stayed past the first few seconds. Hold rate measures what happened next: of those who stayed, how many watched to a ThruPlay. A weak hook rate is a first-frame problem. A strong hook rate with a weak hold rate means the opening promised something the video did not deliver.

What exactly is a ThruPlay?

Meta counts a ThruPlay when a video is watched to the end, or for at least fifteen seconds when the video runs longer than that. It replaced older completion measures so that short and long videos could both report a meaningful figure. It is available as an optimisation goal for video view campaigns as well as a reporting column.

Should I optimise campaigns for ThruPlays?

Only when watching the video is genuinely the outcome you want, such as awareness or a brand message. If you need enquiries or sales, optimise for that conversion instead and use hold rate as a diagnostic. Optimising for ThruPlays finds people who like watching videos, which is not the same audience as people who like buying.

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