SEO

Featured Snippet

Also called answer box, position zero

The answer box Google lifts from a page and places above the normal results, with a link back to the source.

Quick facts: Featured Snippet

Category
SEO
Also called
answer box, position zero
Level
Beginner
Affects
Visibility above your ranking, click-through rate, spoken answers
Where to see it
Search Console query filters, Ahrefs, Semrush position tracking
In this article4
  1. How a featured snippet works
  2. Why featured snippets matter
  3. Common mistakes with featured snippets
  4. How to act on it

Google takes a passage from a page it already ranks, prints it in a box at the top of the results, and puts the page title and link underneath. The wording is lifted from the page rather than written by Google, so the sentences you publish are the sentences that appear. There is no markup that asks for one and no way to submit a page; the choice is made from results Google already considers relevant to that query.

The shape of the box follows the shape of the question:

  • A paragraph, for a definition or a direct answer.
  • A numbered list, for a process or a sequence of steps.
  • A bulleted list, for a set of items in no particular order.
  • A table, for a comparison or a set of values.

The first reason is position. The box sits above the ordinary results, so a page ranking below several competitors can still be the one shown first, and on a phone it can fill most of what a reader sees before scrolling.

The second is the click, and it cuts both ways. When the answer is complete, many people take it and move on. That is a fair trade for a page whose job is to be known and a poor one for a page whose job is to bring enquiries. Snippets also feed assistants and spoken results, which read the answer aloud and offer no link at all.

Chasing them regardless of value is the usual one. A snippet on a definition query brings a reader who was never going to buy anything, while a snippet on a query about choosing or comparing suppliers is worth real money. Sort candidates by intent before spending any effort on them.

Damaging the page to win one is the next. Sites chop their copy into stiff question-and-answer blocks that read badly to the person who actually arrives, and then lose the box anyway when Google changes its mind. Which brings the third: they are not permanent. They appear and vanish, differ by country and device, and change source without warning, so a screenshot proves something about one search on one day.

How to act on it

Start with the pages already ranking near the top for question-shaped queries, since those are the only realistic candidates. In Search Console, filter your queries for words such as how, what, why and best, and see what you are already close to winning.

Then put the answer somewhere it can be lifted. Use a heading phrased the way people actually ask, and follow it immediately with a short, self-contained answer that would still make sense pasted into a message on its own. Put the depth after that, not before it. Where the question implies steps, number them; where it implies comparison, build a table. None of this is a trick — it is ordinary on-page SEO, it helps anyone skimming on a phone, and it gives an AI overview something clean to quote too.

Do and do not

Do

  • Target questions you already rank near for
  • Answer directly under a heading matching the question
  • Match the format to the question asked

Do not

  • Chase snippets on queries with no commercial value
  • Break your copy into stiff question blocks
  • Treat a snippet as permanently yours

Questions people ask about this

How do I get a featured snippet?

Rank near the top for the query first, because Google chooses from pages it already shows. Then answer the question in a short, complete passage directly beneath a heading worded the way people ask it. Match the format to the question: numbered steps for a process, a table for a comparison, a plain paragraph for a definition.

Do featured snippets cost me traffic?

Sometimes. If the box answers the question fully, a share of readers stop there and never visit. That matters most on definition and quick-fact queries, and least on queries where someone is choosing a supplier or ready to buy, since those decisions need detail the box cannot hold. Judge it per query rather than as a rule.

Can I stop my page appearing as a featured snippet?

Yes, through the same snippet controls that limit the preview text under a normal listing. Restricting or removing the snippet takes the page out of the box, but it also strips the description from your ordinary result, which usually costs more clicks than the box was taking. Most sites are better off leaving it alone.

Related terms

Found this useful?

Share it, or ask an AI to summarise it

Back to the glossary

Knowing the term is the easy part

Applying it to your own site and budget is the work. Book a call and I will tell you what actually applies to you.