Google Ads

Conversion Value Rules

Also called Value rules

Settings that raise or lower a recorded conversion's value by location, device or audience before bidding uses it.

Quick facts: Conversion Value Rules

Category
Google Ads
Also called
Value rules
Level
Advanced
Affects
Bidding priorities, reported conversion value, return targets
Where to see it
Google Ads (Goals, Conversions, Value rules)
In this article4
  1. How conversion value rules work
  2. Why conversion value rules matter
  3. Common mistakes with conversion value rules
  4. How to act on it

How conversion value rules work

A conversion action records a value. Conversion value rules sit between that recorded value and the bidding system, adjusting it according to conditions you set — where the person was, what device they used, or which audience list they belong to. Conditions can be combined, and the adjustment can multiply the value or replace it outright.

The adjustment happens before bidding sees the number, which is the whole point. A strategy working to a return target treats the adjusted value as the truth, so it will bid harder for the segments you have declared valuable and ease off elsewhere. Reporting shows the adjusted figures too, so once rules are live, periods before and after are no longer directly comparable.

Why conversion value rules matter

Most conversion tracking treats every lead as identical, and most businesses know perfectly well that they are not. An enquiry from a city you can serve profitably is worth more than one from a district that would cost a day of travel. A returning customer is worth more than a stranger. Value rules are how you tell the auction what you already know, without waiting for a CRM integration to be built.

For businesses working across borders — Nepali firms selling into Australia or the UK, for example — the geographic version is often the most useful. It lets one campaign serve several markets while bidding reflects the fact that a lead from each is worth a different amount, which is otherwise very hard to express with value-based bidding alone.

Common mistakes with conversion value rules

Inventing the adjustments is the first and most damaging. A rule is an assertion about worth, and if the multiplier came from a hunch rather than from margin, close rate or lifetime value, the bidding system will act on the hunch with real money. Work the ratio out from your own records before you set anything.

Using rules to patch broken tracking is the second. If values are missing or wrong at source, fix the source. The third is forgetting the effect on targets: adjusted values change your reported return, so a return-on-ad-spend target set under the old numbers no longer means what it did, and it needs re-baselining after the rules go live. Overlapping rules that apply to the same conversion also need care, since the outcome may not be the one you pictured.

How to act on it

Start with real evidence. Pull closed business by location, device and customer type from your own records, and only build a rule where the difference is large enough to matter and consistent enough to trust. One or two well-founded rules beat a dozen approximate ones.

Record the date each rule goes live, reset your targets against the new value baseline, and review the rules whenever your prices, margins or service areas change. If you later gain the ability to import the actual value of each sale from a CRM, do that instead: real values imported per conversion always beat a rule that estimates them, and the rules can then be retired.

Do and do not

Do

  • Base every multiplier on your own closed business
  • Reset return targets after rules go live
  • Review rules when prices or service areas change

Do not

  • Use rules to compensate for broken value tracking
  • Stack overlapping rules without checking the result
  • Keep rules once real values can be imported instead

Questions people ask about this

What conditions can a conversion value rule use?

Google Ads supports rules based on geographic location, device type and audience membership, and these conditions can be combined so a rule applies only where several are true at once. The rule then either multiplies the recorded conversion value or sets it to a fixed amount, and the adjusted figure is what bidding and reporting both use.

How do I decide what multiplier to use?

Work it out from your own closed business, not from intuition. Compare the average value or close rate of the segment against your overall average and use that relationship as the adjustment. If your records cannot support the comparison, do not guess — leave the rule until they can, because bidding will spend real money on whatever you assert.

Do value rules affect my historical reporting?

Figures recorded before the rules go live stay as they were, but everything after uses adjusted values, so a chart spanning the change shows a step that has nothing to do with campaign performance. Note the date, and reset any return-on-ad-spend target you were working to, since the value baseline it was set against has moved.

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