Automation and AI

AEO, GEO and LLMO

Also called Answer engine optimisation, generative engine optimisation, large language model optimisation

Three overlapping labels for the work of getting your pages cited, and your brand described accurately, inside AI-generated answers.

Quick facts: AEO, GEO and LLMO

Category
Automation and AI
Also called
Answer engine optimisation, generative engine optimisation, large language model optimisation
Level
Intermediate
Affects
Visibility in AI answers, referral traffic, how your brand is described
Where to see it
ChatGPT, Perplexity, Google AI Mode, Search Console, brand mention monitoring
In this article4
  1. How AEO, GEO and LLMO work
  2. Why AEO, GEO and LLMO matter
  3. Common mistakes with AEO, GEO and LLMO
  4. What to do about it

How AEO, GEO and LLMO work

The three labels grew up separately and now overlap almost completely. Answer engine optimisation came out of the featured snippet and voice era: writing so a machine can lift a clean, correct answer straight off your page. Generative engine optimisation aims the same idea at systems that write a paragraph and name their sources. Large language model optimisation stretches wider still, to how a model describes your business when it answers from what it already learned and never visits your site at all.

Mechanically there are only two routes in. Either the system fetches live pages, reads them and quotes what it finds, or it answers from the picture of you it built from the wider web. The first route rewards pages that are crawlable, plainly structured and actually answer the question in the heading. The second rewards consistency: the same description of your business, the same services, the same locations, wherever your business is written about.

Why AEO, GEO and LLMO matter

An answer that summarises your page and names you is a real entry point, and one that barely shows up in a normal ranking report. A business can gain or lose this visibility without a single dashboard flagging it, which is why the honest measure is a question rather than a position: when a buyer asks an assistant what you do, is the reply accurate?

The stakes are highest when the model gets something wrong. A price you no longer charge, a service you dropped, a city you never covered — stated confidently in a summary — costs more than a missing citation, because the reader has no reason to doubt it and no obvious way to check.

Common mistakes with AEO, GEO and LLMO

The most expensive mistake is buying it as a brand new discipline. Almost everything that helps was already good practice: pages that answer what they promise, honest headings, facts a reader can verify, and an accurate description of the business in the places that describe businesses. Sold under a new acronym, that same work gets paid for twice.

The second is the market for shortcuts. Nobody sells a citation in a generated answer, so any tool or agency guaranteeing one is describing something it does not control. Stuffing a page with question-shaped headings, or hiding instructions aimed at models in the markup, does not earn a mention either and can read as manipulation.

What to do about it

Start with the answer. On every page that matters commercially, put a short, direct response to the page’s own question near the top, then give the detail a person would need next. A page that buries its answer is hard for a model to quote and hard for a reader to trust.

Then fix how you are described elsewhere. Same business name, same services, same contact details, same claims across your site, your profiles and your listings — that consistency is what a model has to work with, and it is the same groundwork behind AI visibility generally.

Finally, test by asking. Put your customers’ real questions to the main assistants yourself, note what comes back, and correct the sources behind any answer that is wrong. That loop, repeated, is most of what AI search optimisation actually consists of.

Do and do not

Do

  • Answer the page's own question plainly near the top
  • Keep your business facts identical across every profile and listing
  • Ask the assistants your customers' questions every month

Do not

  • Buy this as a discipline separate from your existing SEO
  • Believe any tool that guarantees a citation in an answer
  • Strip out the specific detail that makes a page worth quoting

Questions people ask about this

Is AEO different from ordinary SEO?

Mostly not. The work that gets a page quoted in an answer — a direct response near the top, clear structure, facts a reader can check, and a site a crawler can reach — is the work that has always earned rankings. The genuinely new part is watching how assistants describe your business and correcting the sources they learned from.

Can I pay to be cited in an AI answer?

Not for the citation itself. Ads have started appearing inside some AI experiences and those are bought like any other placement, but the sources a generated answer quotes are not for sale. Any tool or agency promising guaranteed inclusion in an answer is offering something it has no control over.

How do I tell whether this is working?

By asking, and by watching two supporting signals. Each month, put your customers' questions to the main assistants and note whether you are named and described correctly. Then check referral traffic from AI tools in your analytics, and listen for enquiries that arrive already knowing things about you that only a summary could have told them.

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